All FAQs
How can I install a Perl Module ?
How do I block an IP address from my server ?
How do I clear a full partition ?
Why aren't my CGI and Perl scripts working ?
How do I restart a daemon ?
Is there a cheatsheet for these shell commands ?
Where do I find things ?
How do I manually kill the exim mail que?
How do I fix WHM news if it's broken?
How do I remove Tomcat?
How do I reinstall Interchange?
How do I reinstall Front Page Extensions for the entire server?
How can I fix ndc connection refused errors?
What ports should be open if I'm running my cPanel server behind a firewall?
What does cpanel move things from alabnza servers?
How do I manually move an account to another server?
Where is the exim antivirus config file?
Where is the PureFTPd configuration file?
How do I enable anonymous uploads with PureFTPd?
How can I disable the SMART errors?
I am having trouble moving a very large account, is there any way I can move it ?
How can I debug problems with ProFTPD ?
When trying to load a large SQL dump, I get ERROR 2006: MySQL  Server has gone away
Client has problem uploading and publishing with MS Frontpage ?
My hard drive is slow and backups take a long time ?
How can I see the information in an SSL Certicate ?
My server is under a SYN attack, what can I do ?
How do I find all SETUID root files on my server ?
How can I debug problems with an email account ?
How can I enable Frontpage on port 443 with SSL ?
Back to FAQ Home
Neomail complains of no MD5.so in @INC ?
I get strange errors like sd(8,10) write failure, user limit block reached - when adding FP extensions, adding accounts, maybe others ?
Suexec is breaking my cgi scripts ?
Mailman gives me a 500 Error when trying to manage a list ?
Mailman gives error like Mailman wants UID 99 when getting -1 ?
Trying to troubleshoot perl scripts ?
How do I keep my crontab from sending an email every time it runs ?
Mysql gives error of access denied for root@localhost ?
buildapache.sea bombs out witha ton of evil looking errors ?
All perl/cgi's not running as root get the error "getgrgid: invalid groupid XXXXX" ?
How can I backup a mysql database ?
How can I create a database from an sql backup file ?
When setting up a dns trust relationship, I get errors about possible security threat and stuff about ssh/known_hosts ?
How can I flush the Exim que from the shell ?
When logging into CPanel, I get a 404 error saying it can't find a theme (./frontend/bluelagoon/index.html) , the page can not be displayed ?
How can I see what is on the console screen of my Linux server ?
I use MS Windows, how can I log in to my server ?
Can SSL Certificates be added to an addon domain when the main account already has one ?
How can I see all running processes from the shell ?
What is a quick way to see all users with the UID of 0 on the shell ?
How can I see the environment variables a process is running with ?
How can I see a list of who has logged in to the server ?
Cpanel won't update, I can run /scripts/upcp , but the version stays the same eventhough it's old ?
How can I tell if my ssl certificate and key are paired correctly or just view the contents of them ?
Apache is restarting every 10 minutes ? What's wrong ?
How can I add my own module for WHM or Cpanel ?
What is the post suexec scanner for after I run /scripts/easyapache / buildapache.sea ?
Whenever I setup a domain it says ndc can't connect, connection  refused ....what is this?
View webalizer stats without login to cpanel
When I try to change a password in Cpanel, I get an error saying open2: exec of /usr/local/cpanel/bin/securechpass failed at Cpanel/Passwd.pm  line 32  
Back to FAQ Home
How can I find out where all a user's files are ?
Quotas are not working, how can I fix them ?
How can I add PHP support to my apache webserver ?
Where does mail for root get forwarded to ?
Why won't my X server GUI work after installing Cpanel ?
In Cpanel, under stats, the error log link shows a blank page, what gives ?
Why do I see the following errors on my freebsd server ? kvm_nlist failed swapinfo: undefined symbol: _numvnodes
Apache seems to crash with this error : [notice] child pid x exit signal File size limit exceeded (25)
[WHM] I just created a new account yet it shows that I'm already using diskspace?
Can I copy parts of the cPanel documentation from the cPanel site and use it on my site to help my clients?
Is there any documentation for /insert your feature here/
why do i get this mysql error: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) 0
Is there a step by step how to for beginners wanting to use cpanel to set up a website?
How can I setup default page which is generated when any new domain is created on server?
The mysql version displays a different version in phpinfo that what is installed on the server.
How to authorize a remote IP to relay throught Exim
I see ERROR at line 2: Unknown command '\_'. when I list mysql databases.
How to access Awstats From Outside the control panel
Where can I find information about obtaining a license for / licensing Cpanel ?
Why do I see two transports in the log when I have spamassasin enabled?
The Address Book in Horde returns an error "There was an error adding this object" ?
Apache crashes whenever an account is created or deleted ? I'm running RedHat 7.3
After Installation I am having problems with X windows / XFree86 ?
Is it necessary to obtain license before installing Cpanel? And how can i obtain my actual IP Address ?
When trying to add a Mailling List in cPanel, I get the error No -e allowed in setuid scripts. ?
How do I setup my mail to use SSL?
When I use google search I am brought to your site. Do I have the QHOSTS virus? How do I remove it?
How can I (or my customers) access webmail, cPanel and WHM on port 80? I am behind a strict firewall.
If I have phpsuexec enabled, how can I override the default settings in php.ini ?
I'm running Bind 9 on FreeBSD, but I can't get rndc to work. It's not listening on the command channel (port 953). How do I fix this?
Back to FAQ Home
Is there a backdoor to view my clients FTP without knowing the password? I am a reseller.
how fix it that : Content-type: text/plain The Cpanel Key Server said returned 500 Request Denied - No license entry found for your machine (X.X.X.X)! X-DES-KEY: generate error Invalid Lisc File ?
How does running a remote Mysql host impact MySQL services?
How do I reinstall Front Page Extensions for the entire server? (updated - FP 5.2)
rndc: connection to remote host closed This may indicate that the remote server is using an older version of the command protocol, this host is not authorized to connect, or the key is invalid.
I use the APF firewall rules on my server, what ports should I allow ?
Can I run cPanel behind NAT?
Where do i go to find out if a new build of cpanel is released?
Postgres gives an error of 'Password authentication failed for user
Why are my index pages in frontpage being created with a strange name ?
How can I transfer the IP on my cPanel license?
How do I set up an out of office reply for incoming emails
I have forgotton the password. How can I receive email?
What operating systems will cPanel run on?
write failed: disk quota exceeded What does this mean?
I get 'Cannot Read License File' when entering my cPanel interface. What can I do?
How can I forward my old web site to my new site?
I want to allow users to be able to change their email login passwords. Can this be done?
I can't login to my cPanel - is there a new login address other than www.mydomain.com/cpanel ?
what do I put in the outgoing section to get my email in outlook
A message that you sent could not be delivered to one or more of its recipients. What does this mean?
why are none of my pictures working?
How do I create Domain Account on a dedicated server, for connecting the site using external FTP software?
I can't reset my password. I have a new computer and can't remember my user name or password. Can you help?
Can I change the home and logout buttons through whm branding?
I need to create an login on my web site. How do I accomplish this?
Is there any phone contact, other than support, available? What is that number?
There is no website configured at this address. What does this mean?
How do I customize my error pages?
When i'm searching on the internet I keep getting redirected to cpanel. Why?
Back to FAQ Home
Whenever I put www. in front of my Domain it fails but it works fine without www.
How can I see my site as soon as it is created?
How do I upload an existing subscriber list to the mailing list?
My question does not have a faq entry, what should I do?
How do I upload my web page files from my computer hard drive
Can I run cPanel on the Mac platform?
How long does subdomain propagation take after giving a new site a sub.domain.com name?
How can I add a mail account manually through the shell interface?
I am not receiving emails. What do I do?
After I upload a file, it still shows an older version. What's wrong?
Where can I make suggestions for new features in cPanel products?
I accidentally deleted the public_html folder. How do I retrieve all of my files?
Is it possible for an individual user to access the webmail programs without going via the cPanel control panel?
How can I get a manual for using cPanel that's NOT online?
Where do i need to place my index files?
How can I restore a full backup file to my server ?
I lost my password to cPanel, how can i get it reset or retrieved ?
Why is my website being directed to this address ?
How can I add a logo on the top of my website in the URL bar ?
Why is it that when I key in www.google.com or another search engine in the address line I only get a cPanel screen.
How do i fix the error "License File Expired" ?
How can I integrate my web application with cPanel ?
Can I access my e-mail from a remote location using another PC?
How do I change the registration information that shows up on WHOIS search?
Why am I receiving groupadd/useradd errors when attempting to create a new account?
Some services like mysql aren't starting on reboots, errors about create/write to file in /tmp (Errcode: 13)
Java / JSP
How do I change my Password in cPanel?
I try to reset my password, but there is no e-mail in my inbox. What do I do?
I get an error about HttpdConf.pm when trying to accomplish a task related to Apache.
Back to FAQ Home
How can I install Fantastico?
I see this error: Unactivated License File
How do I change name servers in cpanel?
How can I get the deleted mails from my server and where will be the backup saved
I can't recive any mail or send mail
Mail is not being sent to a specific domain, what is wrong?
I see this error message: [a fatal error or timeout occurred while processing this directive][
Which port can I use to connect to MySQL database with some programs directly from my computer?
How do I block unsolicited mails ?
Can I change the domain name associated with my cPanel account?
I am having problems with my web site. I host with you.
I get the erro: cannot start x server
How can i backup my complete website to a drive on my computer?
How can I uninstall cPanel?
can I use Linux on any computer?
What have you done to my website? I cannot access my site.
How do i write javascript code on my website?
Can I add/translate a language that is not included?
I uploaded my site to public_html on my server. How do I view it on the the internet?
How can I change the mail port 25 to another port number
Why is Neomail not available on my new cPanel server?
How do I make sure that my server is running the latest version of cPanel?
Can you easily change the A records to point to an IIS server through cPanel?
Can i install cpanel on ubuntu?
What is this page about cPanel and Apache
How I can know the path of a file on the server
How do I go about getting the site statistics enabled in my cPanel? None of the statistic software programs are enabled and I do not get any stats regarding my sites.
Is cPanel down?
what is the address that i go to log onto my cpanel?
How do I create a new database in SQL?
Back to FAQ Home
My domain name is being used by a third party to send spam e-mails. How do I stop it?
When pulling mail from cPanel tomy mail client, the mail remains as unread in cPanel's webmail
I need to know how to copy and paste HTML code to my web site.
Configuring MySQL database for remote connection.
I am getting a message unable to add the user, when trying to create an account.
How can I whitelist an entire domain in BoxTrapper?
How do I remove an old subdomain that was placed in a directory /exampledomain.com
How do I set an html document to be the main page?
How do I preview a new domain before the DNS switch makes it live?
Why does the content of cPanel overflow the page?
How can I forward my emails without leaving a copy in my account?
Can I set my email up so two (or more) accounts receive mail sent to 1 address?
Does cpanel offer a refund after purchase?
Why is my disk space used listed more than i have used?
Can I reconfigure access to webmail from http://yourdomain.com/webmail to webmail.yourdomain.com?
How can i link a webpage to the main page of my website?
How do I disable/enable WHM access from the command line?
How do I delete on a daily basis, the mail statistics logs?
Can't access www.mydomain.tld
How to enable tomact / jsp in cpanel
Is it possible to create Domain Templates?
Is Fedore Core 6 is supported by cpanel ?
I am a web hosting provider, can I create a custom login page for my customers to login to cPanel, WHM or Webmail?
Does cPanel support Ruby on Rails (RoR)
How do I change the version of PHP I have installed on my server?
What Anti-Spam functionality does cPanel/WHM offer?
Does cPanel/WHM include an anti-virus?
Does cPanel/WHM support SPF?
Does cPanel/WHM support SMTP AUTH (Mail Authentication)?
What software does cPanel/WHM use for its mail servers (SMTP, POP, IMAP)?
Back to FAQ Home
Does cPanel/WHM support RBLs?
Does cPanel/WHM support multiple levels of permissions?
When I create a domain, are web statistics automatically generated?
Can users be assigned to have privileges to a certain number of MySQL databases and a different number of PostgreSQL databases?
Can i set the domain quota for emails at WHM level,as to control the data transfer.
In cPanel 11, I noticed that
Why won't the homepage of a folder automatically default to index.php?
can a person have two domains and two different web hosts on same cPanel?
Can I disable non SSL login for cPanel/WHM?
What PHP Modules and Plugins does cPanel/WHM support?
How I can change stylesheet for cPanel in WHM?
Why can't I tell which EasyApache options are checked on the command line?
how do I delete an account?
How can I add email accounts?
What is the WHM autofixer?
I need to know how to take a full backup and restore it on a new server
How can I get my login information / password for my cPanel interface?
I accidentally deleted a file. How can I undelete it?
How do I set my cPanel server under a NAT configuration?
Why won't my server resolve domains?
How do i add a new page to my web site.
How can i install cgi email through cPanel?
How do I copy from one cPanel to another cPanel?
Is there a web site builder in cPanel?
Why doesn't SpamAssassin work in cPanel 11?
How do I upgrade Perl?
Is there a way to let the user know that they have sent to a wrong email address?
I brought a domain name with your company, how can I move it to another company?
How can I know my DNS server?
How do I use WHM on a PDA?
Back to FAQ Home
Is cPanel continuing to support FrontPage Extensions? How about on Apache 2?
I have set up both PHP 4 and 5, how do I determine which version of PHP my script should use?
I've installed Tomcat, how do I install Servlets on an account?
Can I run PHP4 & PHP5 at the same time.
Forward All Recieved Mails to A File
How can I turn off anonymous FTP?
How do I import data into MySQL
How do I activate / install Zend Optimizer?
How can I copy files from a directory of one domain to another domain directory?
I am resident in the UK but forms etc on my websites are showing USA time and not GMT
Adding phpBB bulletin board, what are the database name, password and username?
How do I upgarde from PHP 4 to PHP 5 and what changes are need to be made ?
When I try to go to my site in a browser, a cPanel page appears. What is wrong?
How can I send email from SMTP and PHP?
Is cPanel compatible with SELinux?
Is cPanel compatible with Mod Security (mod_security)?
Transfer my website from another control panel.
How i can obtain information about developing software that is integrated with WHM
Are there multiple levels of cPanel access? For subdomains? Addon domains?
Does cPanel support WebDav?
How can I put the icon Change Language in the Preferences Section of cPanel?
How do we contact you by phone, what is your phone number?
Does cPanel/WHM work with SUSE 10?
How do I setup personal nameservers in whm?
HTTP Error codes. 206 Partial content. How can I figure out what is wrong.
How do I stop users form getting the "There is a problem with this website's security certificate" message when logging into cPanel
How do I increase the maximum number of IMAP or POP3 connections?
Why does my Ruby on Rails install not work?
How do I change the skin back to X3 after I changed it to rvskin?
how do I call whm XML API?
Back to FAQ Home
Why did Munin stop updating?
Bandwidth Limit Exceeded, what can I do?
How do i get rid of the page that says Great Success ! Apache is working on your cPanel® and WHM™ Server?
When will fantastico be updated? Why aren't the software installation packages up to date?
if I have a file x.php in my www directory, what should I put as the command in the standard cron jobs section to run that file?
How do I setup my cPanel to forward all my incoming emails to my gmail account?
How to point my domain to a name server?
How to change cPanel user name ?
Does cPanel support Resin? Does cPanel support other Java Application Servers
How do I change the 401 error that is caused by cancelling a username/password login window for a protected directory?
What is our FTP Port values?
Shell access is not enabled
How can I upload a WordPress theme?
What should i do when my cPanel interface won't display ?
how can i access cpanel and webmail behind a corporate proxy server
How can I manage multiple domains through one cPanel account?
How can I create a demo version of cPanel?
How can i integrate my web application with cPanel using .net?
How do I add images to my website?
When I login with https I get a certificate mismatch warning. OK to ignore and login?
It is possible to switch back to the old Cpanel?
Back to FAQ Home
There are 291 FAQs in the database.
cPanel Web Site Feedback Form

Find everything you were looking for? Yes No

If no, what were you looking for?

Is there anything we can do to improve your experience?

Comments:

Contact Email (optional):